Introduction
United Coffee LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, DonLocoCoffee.com, or purchase from us.
Information We Collect
Personal Information:
We collect personal information that you voluntarily provide to us when you create an account, make a purchase, or contact us. This includes your name, billing/shipping address(s), email address, phone number, and payment information.
Business Information:
Wholesale accounts, we collect business information, including business name, address, point of contact, email, and EIN/Tax ID.
Automatically Collected Information:
When you visit our website, we automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and information about your usage of our website.
How We Use Your Information
To Provide and Improve Our Services:
We use your personal and business information to process transactions, manage your account, and provide customer support. We also use this information to improve our products and services.
To Communicate with You:
We may use your contact information to send you updates about your order, respond to your inquiries, and send you promotional materials and other information that you may interested in.
For Marketing and Advertising:
With your consent, we may use your information to display advertisements, send you marketing communications, and track the effectiveness of our marketing campaigns.
Sharing Your Information
Third-Party Service Providers:
We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Legal Requirements:
We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers:
In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Access and Update:
You have the right to access and update your personal information at any time by logging into your account or contacting us directly.
Opt-Out:
You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us at Support@donlococoffee.com.
Data Deletion:
You may request the deletion of your personal information by contacting us at Support@donlococoffee.com. We will process your request by applicable laws.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings.
Changes to This Privacy Policy
Periodically we may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
United Coffee LLC
Email: Support@donlococoffee.com